FAQ's - Applications for Tenancy

Q: Why do I need to provide so much information with my application? A: Apart from helping to establish that you will make a good tenant, the properties managed by our office are protected by Landlord Insurance Policies. These policies require documented evidence to confirm the following: - Proof of Identity - Proof of Income /ability to meet rental payments - Proof that you will make a good tenant.
Q: How long will it take to process my application? A: We will commence checking your application as soon as we receive it; however the total time taken depends on how readily we can contact your references and how many other people have applied for the same property. It also depends on how long it takes the landlord to come to a desision. Average time is 2-3 days.
Q: What can I do to improve my application? A: Be organised. Make sure that you have all of the necessary documentation to accompany your application, and provide plenty of contact numbers for your references.
Q: What can I do to improve my chances of success? A: We look for tenants with good rental history. Most importantly, we need to establish that your rent has been paid on time and the property has been well maintained and cared for.
Q: What if my application isn’t approved? A: Normally there are several applicants for each property, and unfortunately not everyone can be approved. We will advise you if this is the case as soon as we receive confirmation from the owner of the property. If you are interested in another one of our rental properties you may request to transfer your application to that property, however you must inspect the property first.

Frequently Asked Questions - Applications for Tenancy