Surfers Paradise Blog

It doesn't matter if you are a property owner, tenant, property manager, or builder.  If you need repairs, maintenance or renovation works carried out on your property, you must carefully choose who you appoint, or it could end up costing you. 

• Know exactly what needs to be done (where possible) and get it in writing.
• Take before and after photos.
• Be wary of people who knock on your door or who telephone you unexpectedly, offering cheap deals on jobs around your home.
• If the work required is substantial, contact your local council or state building authority to find out if the work will need any form of permit.
• Seek referrals and recommendations from family, friends, or local community social media group pages.
• Obtain at least three written quotes on the work required.
• Understand what the quotes cover and if it is not clear, ask for more details. If there is a vast price difference, there will be a reason why.  A cheap quote may appear enticing but end up costing you more in the end.
• Discuss and obtain in writing the payment terms and completion date from the outset. Avoid paying for the work upfront, as it is important to be satisfied with the completed works.
• Check the tradesperson’s details such as their full name (not just their first name), physical address, or registered business address (not just a P.O. Box), registered business name, and necessary license details.
• Search their A.B.N. at the Australian Business Register
• Ask to see a certificate of currency for their public liability insurance, which will protect you or third parties against any damage the workers may cause.
• Ask for references and follow them up with a telephone call.
• Look at their website, online reviews and conduct a general Internet search

As a managing agent, we are here to help, assist, protect and support our investors/landlords in all aspects of caring for the property, including choosing the right tradespeople to get the job done correctly.