Melanie Furmston

Senior Manager | Licensed Real Estate Agent

Gosford & East Gosford

02 4324 7744

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Meet Melanie, our Senior Property Manager and Licensed Real Estate Agent. Melanie is a powerhouse, with an impressive 28 years of experience in the industry. Her career highlight so far would have to be her longevity and her eight Raine & Horne Chairman's Awards, which are a testament to her hard work and commitment to excellence. In 2022, she was also voted MVP by her peers & Property Manager of the year two years running in 2023 & 2024. further solidifying her status as a true star in the team.

When she's not working, Melanie loves to unwind at some of the Central Coast's hidden gems, including Hargraves Beach, Norah Head Lighthouse, and Cabbage Tree Bay. These secluded and mostly untouched locations are some of the most beautiful places the Central Coast has to offer, providing the perfect escape from the hustle and bustle of life.

Melanie’s favorite weekend activities include spending time with her family, reading, and watching the NRL. She's also a keen traveler and has her sights set on visiting the Netherlands and New Zealand. She would also love to go back to England to explore more of its rich history and culture.

With her impressive track record, passion for real estate, and love for adventure, Melanie is a true asset to the industry, and there's no doubt she'll continue to excel in everything she does.

Awards:

Chairman's Club 2023-24
Chairman’s Club 2022-23
#1 National Property Management Office 2020
#1 NSW Property Management Office 2019
Chairman's Club 2018
Chairman's Club 2017
Chairman’s Club 2012–2015

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Testimonials

Hi Mel Just a quick email to let you know that I received my bundle documents in the mail for the new tenant, I would just like to say that I am thrilled with this report, I have never received a report like this before, it's so thorough and in detail. It is just so professional and I received it within a week of the tenant moving in! Now that's what I call service! This really confirms my decision to move across to Raine and Horne and what a good one it was. I have been thrilled with the way yourself and when you are not in the office, all the other staff at your office have been assisting me with my unit. Looking forward to working with you for many years to come! Take care

Brett,

I have been a client of your Property Management Team for over a decade and really want to call out their professionalism, attention to detail and tenacity when dealing with challenging matters....In particular, Mel Furnstone has been my primary contact over the years and has worked hand in glove with me on challenging issues regarding rental arrears, property maintenance and other financial reconciliations associated with managing the tenancy of my Umina Beach Property. I have no hesitation in recommending Mel and her team for all Property Management business should people be looking for a reliable, friendly and competent group of Property Managers on the Central Coast. Thank you Mel....I really appreciate everything you've done and satisfactorily resolved all the issues we faced.

Don & Adele,

Adele and I were talking last night, following settlement….. The whole process of owning an investment property was made easier by your care and attention over many years. We just wanted you to know that, and to say a big THANK YOU!

Geraldine,

Dear Mel, I want you to know that it adds to my peace of mind to have you at the end of a phone when I need to get a straight answer about things rental etc. Thank you for being there, for your common sense (a rare commodity) and your friendship. You are not the only one grateful for our partnership. I value our association immensely and I thank you for it. I hope that you find the last cherry this Christmas with your family and that you enjoy your holiday with them.

Kalie ,

Melanie Furmston from the very beginning was extremely helpful to my family in accepting us into a rental property in Narara. We needed to vacate a previous property due to mould issue's and Melanie took our application very quickly. Unfortunately a personal situation happened with the owners and they needed to move back into the home which meant we needed to quickly find another home to live in. Melanie was fantastic in showing us other property's as well as recommending us to a fellow co worker who had a property on her books.

Danielle ,

I purchased my investment property in North Gosford in July 2013 from Raine & Horne, Gosford. After dealing with the professional sales staff I asked to be referred to their property manager, Melanie Furmston. After one conversation with Melanie I knew I was in good hands. Melanie took great care of me, my property and my tenants. She ensured that I was always kept up to date and liaised with the tenant to ensure everyone knew where they stood. I felt very confident acting on Melanie's advice. I was so impressed with Melanie's service that I requested her referral to a property manager for my other property in Sydney. I would highly recommend Melanie Furnston and Raine & Horne Gosford and would trust them with any further investment properties in the Central Coast area". Hope that's what you need - meant every word :) you really took the stress out of that period which will be forever grateful

Cathy ,

Mel took me on board without hesitation even she knew I had a troubled tenant. Her confidence and calmness were a great help when I felt so helpless.

Sue ,

Melanie is, at all times, professional and courtesy. As an experienced real estate agent with exceptional local knowledge, Melanie is able to offer invaluable advice. Her honesty and ideas are always much appreciated. She responds immediately to any situation and resolves issues sensibly and quickly. Whenever the unit was vacated Melanie worked conscientiously to locate new tenants. She kept me informed of any issues needing attention and provided assistance to sort them by locating appropriate tradesman for the appropriate job. I am extremely confident about everything she does and have no hesitation in recommending her to any one in need of an efficient and compassionate agent to manage their property.

Robert ,

Melanie has been personally responsible for the day, to day management of my investment property for the past 8 years. With her friendly and professional manner Melanie has run things smoothly throughout the entire period without problem. Even tenant changeovers have been completely seamless. Melanie has always updated me straight away with every item or change, which affected the property. She has notified me at every opportunity that the rent could be increased or suggested preventative maintenance, which ultimately could save money. Most of all Melanie has given me the peace of mind, which is essential when making an overseas investment. She has been a safe pair of hands and never let me down. I would have no hesitation in fully recommending Melanie in any management situation.

Peter ,

Melanie has been wonderful in managing my investment property for my wife and myself. She took all the stress and hard work out of having the property, through a very professional approach and always with a polite and cheerful approach. I would have no hesitation in recommending Melanie and Raine&Horne Gosford to anyone wanting to have their property managed in the Gosford area.

Milena ,

I would like to commend Melanie to you as I’ve been very impressed with her friendly, professional, diligent and expedient effort in finding a tenant for our unit so quickly. I found her to be the best agent I have dealt with. Congratulations to her! She is a wonderful asset to you

Alain,

Melanie has a very pleasant personality and is very courteous. She is also a happy and friendly person who is always willing to assist in any task required of her and a very resourceful, willing, responsible and enthusiastic toward her work.

Prathana & Darren ,

We would like to especially thank Melanie Furmston who acted as our main property manager. We were impressed with the efforts shown by Melanie, including her professionalism and her willingness to communicate with us regularly. Melanie made sure we were informed of any maintenance issues and she also rectified all property issues on our behalf. Melanie was always available to take our calls and she always returned our calls.

Mirella ,

A sincere thank you to you and your team for looking after our property over the last few years. You have done an outstanding job communicating between the tenant, the workmen and us over an extended period of time. You have always been prompt, courteous and eager to help at every opportunity. Your service has far exceeded our expectations and we wish that we could steal you from Raine&Horne and use you in our own business.

Janet ,

Melanie communicated with me professionally and with diligence. She was always polite, friendly and most of all honest. I admired the way she continued to handle the situation in a very assertive manner. She has very good organisational skills and her public relations skills are excellent. She managed to turn the whole situation around for me. She did all the work and the worry and always communicated with me about the rent situation and the tenants. I was able to relax and trust Melanie to look after my house. I would have no hesitation using Melanie again as a property manager. She is a credit to her employer of Raine&Horne Gosford. Thank you, Melanie for all of your hard work. I appreciate that you turned the situation around and made it into a pleasant experience for me rather than a stressful one.

Nathan ,

I would like to take time to praise one staff member in particular. I cannot speak highly enough of Melanie Furmston. Melanie was always kind and courteous and always easy to deal with. Always cheerful and was very understanding at the time when I needed someone to be. Often when it may have seemed a little too difficult for someone to deal with a problem I may have had, Melanie would deal with the problem promptly and would always be more than happy to do it.

Melanie ,

Melanie, thank you for all your great management to date, I have really appreciated your attitude, your honesty, your availability and prompt action when required. I has been a real pleasure talking to you and of all the property managers that we have dealt with in the last eight years, you would be top of our list. We will miss you being one of our managers for our properties, this villa is sold.