Double Bay | Bondi Beach
R&H
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Lucy Apoyan

Operations Officer
Double Bay | Bondi Beach

Licensed Real Estate Agent

A little about Lucy …

A genuinely eclectic member of the Double Bay/Bondi Beach team, Lucy was born in Istanbul, Turkey, and is of Armenian heritage. She studied psychology at Macquarie University after finishing her schooling.

Lucy got her first taste of the property industry when she took a part-time position with a real estate office during her psychology studies. After graduating from university, Lucy shifted to the Eastern Suburbs. She first joined Raine & Horne Double Bay in 2002, when the office was under different management, and has been a valued member of the team ever since. 

Yet the energetic Lucy still found time to launch into an acting career and undertook a part-time acting course at Australia’s National Institute of Dramatic Art. Outside of work, Lucy is a mum and partner of Ric Serrao and loves winding down with yoga and reading. 

Lucy’s talent for wearing many hats made has made her well-matched to managing her multiple responsibilities in one of Australia’s most successful real estate offices. 

Why can Lucy help you?

Lucy’s diverse work background, education and ability to juggle multiple roles have been invaluable in leading the administration and sales team and supporting Ric, who is the award-winning principal of our marvellous real estate office.

Moreover, Lucy’s toolkit of skills serves her exceptionally well in her role as the Operations Officer, where she ensures all the cogs in the Raine & Horne Double Bay/Bondi Beach engine keep ticking over. On a daily basis, her responsibilities include overseeing operations, compliance, recruitment and retention, general office administration, and the sales administration department.

Describing herself as a “mind reader”, Lucy, ensures the busy prizewinning office meets all its client responsibilities. She is also a natural problem solver, who thrives on challenges, and firmly believes every puzzle has a solution with her can-do attitude.

Lucy, who is famous in the office for sharing her daily inspirational quotes, also plays a central role in nurturing a supportive team culture. To this end, she is critical to maintaining our reputation as a great place to work that attracts the best real estate talent and consistently delivers outstanding results for our clients. 

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